Login Register 18+
Forum » Problems
» Kasu NO good Viewing 15 Posts - 1 through 15. (15 of 31) 1 2 3
« Back to Problems 28/11/2019 at 21:37 0 0 #1597 Icon showing author of the current post: ninocasino ninocasino
 Posts: 12 User

I just deposited 20 EU on Kasu to try it out.

First i didn't get the bonus i thaught i had to wager like 5 or maybe more to get the bonus money and free spins.

So when i was out of money i contacted live chat which toke me over 10 minutes. 

I asked them about the bonus which i clicked on when i deposited. They said they cant add the bonus anymore and could not help me.

They dont even give me the bonus back they just said "Your next deposit will be a 50% deposit bonus" which is even worse then the normale Welcome bonus.

Wat a waste of money and a waste of time. 


I joined over 5 giveaways on Gamblersden and every site was good in my opinion but Kasu has a glitchy website balance changed a  few times back to 20 and to 0, i didnt receive my bonus which i clicked on, service takes long, and site loading screens take very long @ me.

 28/11/2019 at 23:06 0 0 #1598 Icon showing author of the current post: superdavey superdavey
 Posts: 991 User [This post has been hidden as the user has been suspended from the site] Blessings 28/11/2019 at 23:41 0 0 #1600 Icon showing author of the current post: Simgibbo Simgibbo
 Posts: 8 User

superdavey - 28/11/2019 at 23:06

Hi mate, sorry to hear you've been having problems with Kassu. Only thing regarding this issue I can say really is you should of read the terms, mainly: 

  • Should the situation arise whereby a player does not receive a Bonus when they have qualified, they must contact Kassu, prior to playing with their funds via the Live Chat function or via email at support@kassu.com. Failure to do so may result in the Bonus being forfeited by the player.

Glad to hear you've enjoyed the other sites you've visited, and good luck on the giveaways! 🙂




Do u work on here??? Ive sent 3 contact forms to jim.and craig...no reply

 29/11/2019 at 00:05 0 0 #1601 Icon showing author of the current post: superdavey superdavey
 Posts: 991 User [This post has been hidden as the user has been suspended from the site] Blessings 29/11/2019 at 11:07 0 0 #1604 Icon showing author of the current post: CraigSlots CraigSlots
 Posts: 709 Wanker

Simig, Jimbo said he has replied to you 2 days ago

 29/11/2019 at 14:21 0 0 #1609 Icon showing author of the current post: Simgibbo Simgibbo
 Posts: 8 User

CraigSlots - 29/11/2019 at 11:07

Simig, Jimbo said he has replied to you 2 days ago



ive not had a email yet mate

 29/11/2019 at 15:15 0 0 #1610 Icon showing author of the current post: CraigSlots CraigSlots
 Posts: 709 Wanker

Will get him to resend it sorry about that mate

 29/11/2019 at 15:42 0 0 #1611 Icon showing author of the current post: Jimbocasino Jimbocasino
 Posts: 880 Den Owner

Simgibbo - 29/11/2019 at 14:21

CraigSlots - 29/11/2019 at 11:07

Simig, Jimbo said he has replied to you 2 days ago



ive not had a email yet mate


sorry about this fella, just messaged them see whats going on

 WORD TO YA MOTHAAAZZ 29/11/2019 at 16:52 0 0 #1612 Icon showing author of the current post: Slasher Slasher
 Posts: 6 User

I also have a problem with Kassu.

I wwon 1000€ and they claim i placed bets higher then 5€ and for now they wont show me the proof. 


Sorry. Not meaning to hijack your topic, but Just wanted to share my experience with the casino. 

 29/11/2019 at 17:13 0 0 #1613 Icon showing author of the current post: RobTurner RobTurner
 Posts: 2 User

Sorry too jump on this thread as well but it's Rob from YouTube who is having problems with Kassu as well and Jimbo said contact you on the forum how do I go about that?

 29/11/2019 at 17:25 0 0 #1616 Icon showing author of the current post: CraigSlots CraigSlots
 Posts: 709 Wanker

Slasher - 29/11/2019 at 16:52

I also have a problem with Kassu.

I wwon 1000€ and they claim i placed bets higher then 5€ and for now they wont show me the proof. 


Sorry. Not meaning to hijack your topic, but Just wanted to share my experience with the casino. 



Can you use the contact form https://www.gamblersden.com/about/contact and select 'Casino Problem' then give us your Kassu email address, we will get it looked at right away

 29/11/2019 at 17:26 0 0 #1617 Icon showing author of the current post: CraigSlots CraigSlots
 Posts: 709 Wanker

RobTurner - 29/11/2019 at 17:13

Sorry too jump on this thread as well but it's Rob from YouTube who is having problems with Kassu as well and Jimbo said contact you on the forum how do I go about that?


Same as above please Rob


 30/11/2019 at 03:58 0 0 #1624 Icon showing author of the current post: ninocasino ninocasino
 Posts: 12 User

Kasu Doesn't seem very trustworthy to me.


Again, all the other casino's were absolutely fine and thanks for that i won some nice money on it!

 30/11/2019 at 08:53 0 0 #1626 Icon showing author of the current post: Jimbocasino Jimbocasino
 Posts: 880 Den Owner

okay I've forwarded all issues to our contact hopefully have a response soon, apologies again!!


Jimbo

 WORD TO YA MOTHAAAZZ 30/11/2019 at 19:22 0 0 #1633 Icon showing author of the current post: Slasher Slasher
 Posts: 6 User

Sorry about the delay. I have been busy these last days, but sent you my complaint/problem with Kassu via the link i was given above.


 Viewing 15 Posts - 1 through 15. (15 of 31) 1 2 3

Please login or register to reply to this topic.