I appreciate Jimbo and Craig are busy but not a reply from either is putting me off using their affiliate links again. Be nice to hear from either regarding this issue, I thankfully got my withdrawal after 7 days but it was only £190 and not as big as your two so guessing they only require documents when it's a large withdraw. I have never been asked. Very strange casino . Definitely self excluded already

I got an email saying payment processed, didn't need to send i.d in or anything. Weird eh? How did you get on? Says be in my bank within 1-3 working days . We shall see but it can't be reversed anymore 

Wow mine has been processed today, good luck getting yours sorted pal. Cheers Jimbo anyway but I managed to sort it myself. Have a good Christmas 

Yeah iv had nothing stil, iv been waiting 5 days now in total. I just am fascinated how their website offers quick withdrawals......how?? It would be quicker for me to fly to their head office and speak to them

I am also being fobbed off and told nothing, not been asked for i.d so I'm guessing this is next for me with more delays 

Jimbo and Craig I understand you guys are busy etc but this website is truly bad. I have been a avid fan and Watched your videos from the beginning and supported most of your website offers and this is just ridiculous. I would seriously remove Pelaa and Kassu from your casino offers page as this is made me never want to use an online casino again. Really bad experience has made it not fun and very sour  and I'm actually bored of waiting to the point I just don't care. 

I just love how fast the money was taken yet it's taking this long to process a withdrawal

Wouldn't bother trying this site if anyone is reading

Having same issues, not exactly a £4000 win but it's taking just as long . Live chat is a joke and nobody tells you anything, really not a great experience so far. Wouldn't deposit again after this messing around. Love how on their site it advertises fast withdrawal, brilliant