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superdavey - 06/04/2021 at 16:37
Welcome to the house of fun!
Weemonk23 stick the kettle on!
Yes Master Davey. As soon as I finish your washing
Cheers for the update lads. Personally I’m a bit gutted, had decent runs on kassu and casino gods. Kassu even fired a birthday bonus into my account! Lol
still plenty decent GD recommend casinos to play at though.
cheers
THANK YOU !!!
Dear Nick2312,
We are very sorry to hear about
your situation but unfortunately are not in a position to refund any deposits
that have been wagered and consumed.
At the first point in which we were first made aware of any mention of responsible gaming issues, your account was immediately blocked and self-excluded. We also have our Responsible Gaming tools available on site which can be accessed at all times, which we can see you did utilise by setting a cool-off on his account. However as per UKGC regulations, accounts with a cool off set will reopen automatically at the end of the selected period.
Of course, if you still are not satisfied with the outcome of your complaint, you are able to contact our ADR IBAS at www.ibas-uk.com or by emailing adjudication@ibas-uk.com. Please let us know if we can be of any further assistance and kind regards!
Hi Nick, thanks for your post buddy, it's an interesting read.
When stuff like this happens its easy to lose sight of why. i absolutely agree, that something should of pinged to them in order to get in contact with your regarding your compulsive and quick deposits, this i will be speaking to them about and seeing their opinion on the matter, as for the deposits and spending itself, from what you've said, gambling is definitely not something you should continue. I believe a lot of people can gamble responsibly and to there limits and means, me being one of them. However some people just have the bug that triggers an irrational play that's totally against there character and can become very dangerous not only financially but emotionally and mentally too.
What i would suggest is Gamstop, I'm not going to teach you how to suck eggs, I'm sure you know what it is and the features is provides, however I definitely feel if you're struggling to control the urge to gamble or the amount you gamble you would definitely benefit from signing up and being done with the slots! (especially considering you've used cool offs before, assuming for the same reason)
Ultimately it's absolutely right for the UKGC to investigate should they feel the casino has made a huge error, it would all depend on your spending limits, for example if you was £5000 up from the casino and then you lost the amount you did, they could probably justify the spending or even if your in a profit overall too. lots of factors come into play, but I personally agree you should of been at least contacted.
What i do want to ask you, and this would be for their benefit too as I'm going to direct them to this thread, if they had contacted you via email regarding your quick deposits, would you of seen the email instantly? and would you of reacted in a positive way and stopped depositing? if the answer is no, then what would you think would of been a good solution for you at that time, if you have any suggestions, then please feel free to post them dude, we're all ears!
Sorry this happened to you, please do consider Gamstop
Davey is right. It's a dark path you are taking from the story above. I've been there myself many, many....many.....times..... but I'm older and wiser now and don't do silly things to fund gambling. If you're young in your late teens or early twenties (sounds like it from the story) then LISTEN when i say that you will end up in this situtaion again and you may not get a lucky escape. Don't gamble, it's not for you.
I didnt know this, Im up for some squads, lets get it done boys.
let me esculate this to our contact and I'll get some answers. I'm sure we can sort it for you
can you fill out a contact form including your email address used for slot planet please. alternatively if you dont mind people knowing it post your username here or again contact form
merry christmas dave
Wishing you all a fantastic one!

Hi superdavey
ive filled out a contact form and sent it a few days ago not heard anything back I appreciate they are busy and have things going on I really do understand, I’ll just have to wait it out. But its a bit frustrating when everything seems to be a waiting game. And we get no answers.
Not just hours, were talking over 7days with these casinos.
Yeah so the video YT screwed me over on, i have uploaded it to twitch, enjoy dudes :)
I think i one a blackjack hand once, strange day that.