Lol. What shit houses they are. There's no defamation that could legally be proved. You've voiced an opinion of your situation. If people close accounts or stop playing then that's on them and not by your words.
I assume the getting out of the UK market is the bit that's not public, or in the sense that an official statement has been released. Well, tough titty. It's the internet. If that's their end game it doesn't give them the right to start with holding funds and playing silly beggars.
You got your money is the main thing.
Weemonk23 - 21/07/2022 at 09:31
Lol. What shit houses they are. There's no defamation that could legally be proved. You've voiced an opinion of your situation. If people close accounts or stop playing then that's on them and not by your words.
I assume the getting out of the UK market is the bit that's not public, or in the sense that an official statement has been released. Well, tough titty. It's the internet. If that's their end game it doesn't give them the right to start with holding funds and playing silly beggars.You got your money is the main thing.
they got fk by UKGC,
https://igamingbusiness.com/videoslots-and-casumo-fall-foul-of-uk-regulator/
What must be borne in mind here is that the obtaining of a gaming licence in the USA is really hard and much harder than in the UK.
Conduct in other markets especially regulated ones that is less than good would materially impact the chances of getting approvals in the USA.
Videoslots is well established and it strikes me as wholly self defeating to act in such a way. I am just not sure that the people thinking that Videoslots are willing to stick two fingers up to the UK customers and the UKGC prior to exiting the UK markets makes any sense whatsoever.
That they are acting poorly is in little doubt and not even answering emails is just dreadful. I suspect this case has an element involved that Craig is not aware of. Casinos often go particularly quiet when they suspect malfeasance or criminal activity such as money laundering ( I am in no way suggesting there is any merit in this in Craig’s case ) it is just that this behaviour is in tune with many casinos where they suspect some form of wrongdoing. That they appear mute is quite often a policy decision whilst matters are investigated.
I hope this gets sorted soon as it is such a large amount to be at risk of losing or at the very least to be deprived of for a prolonged period.
if a streamer like Craig with his audience can exert seemingly no influence over matters here imagine how little clout a normal anonymous player would have.
Good read GameRoom.
The other thing that I find concerning is that in all these cases where a casino is fined, it is the extreme end of the spectrum where the customer has spunked tens of thousands of pounds. The extreme cases are what cause all players to be hit as the casinos go into panic mode and over regulate themselves making simple things a pain for all customers (Casumo a good example).
It has been said before that most operates will eventually see operating in the UK as too much hassle and will just go.
I spent the £4000 they held from me for about 3 months, in frustration and acceptance that I wasn't seeing my money
so I can only imagine the others who did the same
Weemonk23 - 21/07/2022 at 12:34
Good read GameRoom.
The other thing that I find concerning is that in all these cases where a casino is fined, it is the extreme end of the spectrum where the customer has spunked tens of thousands of pounds. The extreme cases are what cause all players to be hit as the casinos go into panic mode and over regulate themselves making simple things a pain for all customers (Casumo a good example).It has been said before that most operates will eventually see operating in the UK as too much hassle and will just go.
it is a hassle but same time where the big money comes from is about 24m brits gamble every day if they lose £10 a month is £24m pm for casinos, I think the average is like £100 pm brits spend in the casino, I think by next year small casinos and scam casinos like Casumo will go out of UK
Next time you deposit at a different casino Craig, you need to make it very audible and clear that the money is from the Mr Vegas payout that you waited for, just to rub it in a bit that your spending money you got from them somewhere else.
Also had a thing with mr Vegas I won around 820, went to withdraw and because I’d deposited off two cards in 6 ( I’d used my Apple Pay on my old phone to deposit 50 quid once but same card) and around 1800 on the other. They only let me withdraw around 460 as something to do with closed loop funds ? But left the amount I couldn’t withdraw playable while they verified my card which they dragged there feet about.
my own fault that I lost it by the time they had, but surely the whole idea of not being able to reverse withdrawals in the UK should mean that when I attempt to withdraw my balance it should be locked, i accept it was me who gambled in but if my withdrawal was locked like every other casino i gamble with due to regulations I wouldn’t of
No. They are naughty and will do anything they can to ensure you lose your money. If you request a withdrawal but one form of verification is outstanding/needed, the funds will show available until the verification is completed. In the meantime they only get round to completing the verification when you have lost the funds.
Fergj27 - 12/10/2022 at 09:00
Also had a thing with mr Vegas I won around 820, went to withdraw and because I’d deposited off two cards in 6 ( I’d used my Apple Pay on my old phone to deposit 50 quid once but same card) and around 1800 on the other. They only let me withdraw around 460 as something to do with closed loop funds ? But left the amount I couldn’t withdraw playable while they verified my card which they dragged there feet about.
my own fault that I lost it by the time they had, but surely the whole idea of not being able to reverse withdrawals in the UK should mean that when I attempt to withdraw my balance it should be locked, i accept it was me who gambled in but if my withdrawal was locked like every other casino i gamble with due to regulations I wouldn’t of
if u made £100 deposit from apple pay u lost next time u win u need to withdraw £100 on apple pay even if u made a fresh deposit from visa card, is not only mr vegas or VS all casinos the same now, maybe is new rule from UKGC
GameRoom - 13/10/2022 at 06:29
Fergj27 - 12/10/2022 at 09:00
Also had a thing with mr Vegas I won around 820, went to withdraw and because I’d deposited off two cards in 6 ( I’d used my Apple Pay on my old phone to deposit 50 quid once but same card) and around 1800 on the other. They only let me withdraw around 460 as something to do with closed loop funds ? But left the amount I couldn’t withdraw playable while they verified my card which they dragged there feet about.
my own fault that I lost it by the time they had, but surely the whole idea of not being able to reverse withdrawals in the UK should mean that when I attempt to withdraw my balance it should be locked, i accept it was me who gambled in but if my withdrawal was locked like every other casino i gamble with due to regulations I wouldn’t of
if u made £100 deposit from apple pay u lost next time u win u need to withdraw £100 on apple pay even if u made a fresh deposit from visa card, is not only mr vegas or VS all casinos the same now, maybe is new rule from UKGC
The problem is though the Apple Pay is the exact same account as my other deposit method I just no longer have the phone and I proved this to them through bank statements.
my main issue is they stopped withdrawal reversal fand or a reason for me it was one of the best rules they brought in and twice mr Vegas has stung me with this closed loop rubbish.
yes it’s my fault for gambling whilst waiting but I always do it