Hi Jimbo and Craig.

I used your link to register for miamijackpots yesterday. I made a deposit and I played.

However, when I try to signup for your giveaway, it says "invalid username".

The username Karliczy_37

Can someone investigate for me here what's happening?

Much love and keep making great videos!

Hi Jimbo,

When I type in my username and then click the 'enter!' button, it says "Your Username wasn't valid!"

However, I've worked out the problem. At first, I thought it was asking for my miamijackpots username, but in fact, it seems it's asking for my gambersden username.

To be clear, my gamblers den username differs from my miamijackpots one.

When I attempt to type in my miamijackpots username it says that it's invalid (presumably because it's x-referencing only usernames signed up on gambersden).

When I type in my Gambersden username (karliczyniak) it worked just fine.

Sorry for the confusion on my part, but when you click enter, it does say to enter your Miamijackpots username :)... Maybe that needs clearing up.

karliczyniak - 22/10/2019 at 15:13

Hi Jimbo,

When I type in my username and then click the 'enter!' button, it says "Your Username wasn't valid!"

However, I've worked out the problem. At first, I thought it was asking for my miamijackpots username, but in fact, it seems it's asking for my gambersden username.

To be clear, my gamblers den username differs from my miamijackpots one.

When I attempt to type in my miamijackpots username it says that it's invalid (presumably because it's x-referencing only usernames signed up on gambersden).

When I type in my Gambersden username (karliczyniak) it worked just fine.

Sorry for the confusion on my part, but when you click enter, it does say to enter your Miamijackpots username :)... Maybe that needs clearing up.

Yeah so we take your miami username and hold that securely - but display your gamblersdern username on the entry list, just for data protection and all that.

But yeah you're right. I'll point our dev at this thread and let him figure out a solution to the confusion. You're not the first to have an issue with it :)

Hi Jimbo/Craig, any chance you can take me out of the Miami jackpots giveaway, as I created an account then entered the giveaway. I then validated my email only to have my account suspended so could not deposit and play. The reason being I self excluded or closed an account from another casino that is either affiliated or under the same licence but they would not tell me which casino so I am closing the account. Thanks.