Login Register 18+
Forum » General Discussion
» How bizarre...
Login Register
to reply.
Viewing 1 Post - 1 only. (1 of 1) 1
« Back to General Discussion 12/05/2020 at 09:54 0 0 #5593 Icon showing author of the current post: wmc1968 wmc1968
Posts: 24 User

Got an email from Corals earlier.........

Hi WAYNE,Between the 14/01/20 and the 20/02/20 there were bets placed on games provided by the vendor Play N Go. It has recently been noted that for this duration, the theoretical RTP in the helpfile did not match the configuration of the game. This error was isolated and was corrected immediately upon discovery. All of our games still undergo rigorous testing and monitoring for the avoidance, and if necessary, prompt resolution of these issues. A £ credit has been applied for your stakes on the effected games for the effected period, representing the difference between the advertised theoretical RTP in the help file, and the actual RTP the game performed at for the duration of the issue. Thank you for your understanding.Team Coral . This is a customer service message sent to coral.co.uk account holders.

how weird is that :-)

Viewing 1 Post - 1 only. (1 of 1) 1

Please login or register to reply to this topic.