Seems like a hassle they're only asking now. UKGC rules do seem pretty clear-cut on this. Not cool if they're not playing by the book.As for support being MIA, that's a whole other level of annoying. Quick responses are key, especially when it comes to getting your hard-earned winnings. Have you tried nudging them again? Sometimes a little persistence does the trick.If you're still on the hunt for a smoother experience, I hear you. Online gambling should be hassle-free. Personally, I find  pretty reliable for cashing out. PayPal or straight to the bank, easy peasy. Might be worth a shot if you're looking for a change.

You're not alone—many people experience slumps in gambling. It can be really frustrating when nothing seems to go your way. Sometimes taking a break or trying a new strategy can help. Just remember to gamble responsibly and not let it impact your well-being. Good luck, hope your luck turns around soon!