£1,740 is my guess lads 

I was not being ungrateful, I was pissed off with hat had happened, and frustrated. I've followed both jimbo and craig for many years via YouTube and been a member a while.  Iand the only casinos I am on are through this website, so I wasn't saying it because I wanted help, because I do enjoy what the lads put out and have created. I don't think it's unfair to expect some help given its one of the casinos on the site, and I andppreciate james getting over to them on and do appreciate james getting over to then on a Sunday.  The problem I am having is that this money shouldn't have been taken in the first place, let's face it if they had legitimate grounds to then they wouldn't have refunded it into my account. They also under paid the money, I had to correct them for them to pay the correct amount, and as stated I play tier section of roulette as they will see from all my precious bets,  I had 4 numbers in after they revoked my winnings,  resulting in what would of been a decent win. However because of their error I never had the balance to repeat the bets which makes the situat ion even worse. Whilst it won't stop me from playing at the other casinos through the site it's just been a shit show with this one particular brand 

Instead of taking the negatives of 'an absolute joke' or im'is this a rogue place' you could have took ' I'll always support the channel'  or 'I love gamblers den' don't spin this on me. Yes I'm pissed off,the fact I'm being told that a £0.17p bonus will affect  £640 straight deposit takes the piss.  However,given this is your response I won't wgat the point in even trting to get a resolution.  Wish the lads gd luck in the future, but that response to someone being treated harshly by a casino I purely signed up tbecause it was on the site is ar from fair Davey let's be honest. Anyway no problem at least I know not to bother in future. 

They have now come back and said apologies Ben we got the amijt wrong (after me telling them it was wrong) no offence jimbo,  I will continue to support this channel but this has been an absolute joke 😂😂

Yjust an fyi I have literally just had an email from the saying 'hi Ben,  I have looked into the problem and adied your winning plus some on tip' (£345) which I s less than I won and I didn't even get an apology or explanation as to why they too all the money off me. I love gamblers den but this experience has really fucked me off. It's taking the piss, I have every email and conversatin with live support, whilst I kind if appreciate the fact they credited it back,  it would have been nice for an explanation.  I always play tier, I would have had 4 out of the next 5 numbers if they credited which they should have. And bow (4 hours later) just decide to creited it with no explanation is a joke james mate 

Getting massively worried now as I tweeted both james and craig hours ago, they have both tweeted since but titally ignored my problem . Is this a rogue place? Can someone let me jow before I oodge it with IBAS, was hoping it wouldn't come to that but it doesn't seem like I'm gonna get much help here 

Just having a look now because I was going to put a case together for IBAS, they have removed my winnings from the history.  So it shows my stake value, and my winnings should be next to it. But it shows as zero, I put this to the lady on chat and she accused me of fraud/manipulation. But then offered me another good will 100% bonus gesture. Evolutin gaming will have all my bets and winnings which will disapprove what they are saying. In my opinion I would avoid this casino at all costs

Nope had 0.17p I'm bonus funds and deposited £340 cash without a bonus , I thought about this and looked to try and cancel the bonus but nowhere let me do this. So I carried on with live roulette, lost £349 in about 15 minutes,  made another £300 deposit withour a bonus and carried on playing tier, I hit number 24, and then number 5. Only to see my balance. Ju o from £509 to £40, I immeisyelty contacted live support to.be told that I had breached the terms and was found to be 'swinging the odds in my favour, by timing out' whihj in fact was me depositing. I have images if all the chats and emails. This is absolutely disgusting,  I dont  blame jimbo and craig because they normally promote a decent brand. But this is disgusting

And also I never did a bonus hunt, and no message appeared.  I deposited today and went straight to live roulette. I can't understand hat's going on. I'm fuming, I had no error message when I lost my first deposit of £340. But when I redeposited £300 and hit 2 tier numbers in a row they took everything out my balance. 

It wouldn't let me forefeit the bonus anywhere. Why would £0.17 affect a £640 cash deposit. And the reason they gave was that I trued to gain an unfair advantage. It's a fucking joke. How can they revoke not only your winnings but your stake as well.  If I had £500 bonus funds then fair enough. 

I had £0.17 bonus left in my balance, it didn't give me the option to clear it anywhere. So I made the straight deposits above, went straight to roullette, I've had an email saying I breached the terms due 'trying to gain an unfair advantage' 😂😂 I was playing live roulette ffs. And on top of that they even said they have offered me a bonus as a good will gesture, I'm absolutely appalled.  Not only did they take my winnings they took my stakes, over £450. Hopefully the lads can get this sorted, I've got screenshots of everything if needed. Otherwise I will be going to IBAS and would hope the lads do not promote these again 

So on Friday I deposited £100 with a matched bonus on conquestador (through the den link) I won nothing, today I fancied a spin on roulette, I deposited £340 and played tier section as I always do at £80 a spin, hit nothing so I deposited another £300 and hit 24 and 5 2 spins running profiting £400. My balance went from £460 to £40. I contacted live support straight away and they told me I breached the terms and conditions for saving a bonus and playing it out to convert to a cash balance, I have no idea what they are on about, I didn't take a bonus I deposited straight cash and they have just taken all the profit including stakes because they advise I have breach betting regulations. What the hell are they on about. I have tweeted both craig and jimbo and hope they can get this sorted.  I have taken images of the chats as well and haven't bet on the site since. I'm really dissapointed by this as this site promotes safe and reliable casinos. Please can you guys help.me out 

3375 big dawg

Great hit craig lad. As my casoola username doesn't work on the giveaway how ample would it be to win this 😉. Great hit mate upgrade your hotel.in vegas and spend it wisely. Not on cumful hooked 😂😂