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« Back to General Discussion 09/01/2020 at 02:33 0 0 #2502 Icon showing author of the current post: lionslots lionslots
Posts: 1 User

Didn't get my 99 free spins.


The live chat on the casino does't work to ask for them.


The email I sent to the casino querying the spins bounced back.


 I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

<service@yakocasino.com> failed: yakocasino.com:


Cheers guys complete waste of time. First and last GamblersDen sign up for me.


09/01/2020 at 04:48 0 0 #2503 Icon showing author of the current post: superdavey superdavey
Posts: 991 User
[This post has been hidden as the user has been suspended from the site] Blessings
09/01/2020 at 11:26 0 0 #2507 Icon showing author of the current post: Jimbocasino Jimbocasino
Posts: 880 Den Owner

Morning pal, Whats your username for Yako and I'll sort it and get an answer as to what happened, 


If you don't want it public send it me via contact form at the bottom of the page 


Jimbo

WORD TO YA MOTHAAAZZ
09/01/2020 at 11:29 0 0 #2509 Icon showing author of the current post: RyanLandL RyanLandL
Posts: 4 Casino Rep

Hi lionslots,


i represent Yako Casino, please let me look into this for you, I am sure there is a reasonable explanation.


To do so, as advised, please fill in the contact form below.


Many thanks,

Ryan

10/01/2020 at 15:24 0 0 #2522 Icon showing author of the current post: jaywas jaywas
Posts: 33 User

Same for me, ive signed up through link on here, activated the bonus then made deposit.

Opened joker pro but no free spins.

I will send my details through contact.


Edit, sorted now.

Spoke to live chat and they added £9.90 to my balance which equates to 99 spins.

Nice touch that :)


21/01/2020 at 10:22 0 0 #2645 Icon showing author of the current post: Kieron Kieron
Posts: 21 User

Live chat not working on Yako. I had a similar issue but it worked later on in the day.

I think maybe it's only open between certain hours? If that's the case it should maybe say under the live chat the opening times. 

01/02/2020 at 00:17 0 0 #2821 Icon showing author of the current post: Rachie Rachie
Posts: 2 User

Same thing happened to me, signed up thru the Gamblersden link, received the deposit bonus but didn’t receive the 99 spins. I contacted live chat and they gave me the £9.90 bonus. So yeah 99 spins would have nice but at least they were gracious enough to sort me out. Seems to be a common fault tho by the looks of here.

04/02/2020 at 21:07 0 0 #2886 Icon showing author of the current post: Pilo Pilo
Posts: 243 Developer

Rachie - 01/02/2020 at 00:17

Same thing happened to me, signed up thru the Gamblersden link, received the deposit bonus but didn’t receive the 99 spins. I contacted live chat and they gave me the £9.90 bonus. So yeah 99 spins would have nice but at least they were gracious enough to sort me out. Seems to be a common fault tho by the looks of here.


Seems better to me that way you can do 99 spins @10p on whatever you want!

Bruh
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