As we would like to process your withdrawal via an alternative method, you may provide a different Visa Card or PayPal account.Once you have done so, please email us back with a screenshot/photo of your new Payment method showing all details of it, and we will proceed accordingly.You can register your card by depositing the minimum amount at our casino. The amount will be returned without any fee if you decide to withdraw.

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So as most of you know, owed a withdrawal from Las Vegas casino. Been over 6 months, gave up and saw the funny side. Every now and then at work I have a crack at seeing if they’ll pay. Usually ignore my emails or leave live chat. 

just an FYI, I’ve sent every document under the sun. Selfies and all! They kept telling me to do so on live chat, email a specific email. That responded with; DO NOT EMAIL, upload. (Already did that). 

But here’s a new one on live chat, explained I’d sent my documents so many times, check your email and then I mean is this legal? I then replied but my account is closed, they disappeared for 10 minutes. 

>>> Came back and said “Kevin (no idea who Kevin is) I was informed by the relevant department that as your account is closed the only modility (??) we can process your withdrawal too is on ECOPAYZ…. 

I don’t have an ECOPAYZ account I said, they sent me and link and then my customer assistant was “away”. 

NO RHYME OR REASON, NO explanation. 

**There is something FUNDAMENTALLY wrong here and I strongly advise you to all close your accounts whilst they sort whatever issues they have** 

Jake

i have video of the whole dialogue.

They will ONLY allow me to withdraw to ECOPAYZ, I don’t trust EXOPAYZ. Also you have a prolonged verification process on that e-wallet too. What am I missing here guys??

m8 they can stop your money coz of doc, If the casino doesn't pay me for a week I take them right away to ADR, or I will go and open a ticket on casinomaster forum and talk to max he helps me all time for free and all time he got my money, his very good dealing with casinos and he helps anyone for free

Having issues getting my funds  gameroom  what is ADR? I want to open a ticket as I believe this is rubbish.  

 breamteam  at least they contact you about paying :) I quest I have another 5 months to go before I get my funds ha ha ha ha.  This is so funny 

meldee - 08/11/2022 at 23:24

Having issues getting my funds  gameroom  what is ADR? I want to open a ticket as I believe this is rubbish.  

https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers

talk to MAX his master of dealing with casinos 

https://www.casinomeister.com/forums/tickets/members