888 must be so altruistic to restrict promotions to save me from myself. I only deposited there to benefit from a promotion they sent me, used it once and ended up winning then this email landed on me. Needless to say they will never get a wager from me ever again and i shall laugh my head off as they eventually go bust or get taken over by a proper operator.
Hi mugpunter,
We’ve noticed a change in your recent gambling activity, and we’d like to take this opportunity to advise you that, in line with our commitment to responsible gambling and the safety of our customers, your access to our promotions and bonuses has been temporarily limited. You will receive invite notifications to our promotions once they become available to you again.
In the meantime, to help you understand more about your gambling and its potential impact, we suggest you complete this self-assessment.
We also recommend that you review your account summary by clicking here. This allows you to keep track of your spend and account activity.
Stay in control: Safer Gambling tools
Your William Hill account comes with tools to help you stay in control and ensure gambling stays fun and safe.
• Deposit limits: Set daily, weekly or monthly limits on the amount of money you can deposit into your account.
• Session time reminders: Set a session time reminder on your account to help you track how long you’ve been playing for.
• Time out: Take a break from gambling with us from 24 hrs up to six weeks.
• Self-Exclusion: For a longer break, self-exclusion can be applied from six months to five years.
For further information on how to apply any of our tools, please visit our Safer Gambling page, or if you would like to speak to one of our advisors at any time, please contact us.
Support with gambling
We would also like to take this opportunity to advise you of further support to help you control your gambling.
GAMSTOP - This is a free service which lets you put controls in place to restrict your online gambling activities with all gambling companies licenced in United Kingdom. You can find out more at www.gamstop.co.uk.
You can also get advice, support, and information from various charities.
• BeGambleAware: begambleaware.org
• National Gambling Helpline: Call free 24/7 on 0800 8020 133
• Gamblers Anonymous: www.gamblersanonymous.org.uk
• GamCare: www.gamcare.org.uk
• Gambling Therapy (for languages in addition to English): www.gamblingtherapy.org
Their services are independent and confidential, and their trained advisors can help you with problems or concerns around gambling.
There are some banks across the UK which provide a service giving their customers the facility to block gambling transactions from a debit card, this includes, Santander, HSBC, Monzo, RBS, Lloyds, Natwest, and Barclays.
Contact your bank to find out how they can help you to block the gambling transaction code – also known as the 7995 merchant code.
Furthermore, the following software providers enable you to block or moderate your gambling activities.
• BetBlocker: https://betblocker.org (free software)
• Gamblock: www.gamblock.com
• Gamban: https://gamban.com
Thank you,
Safer Gambling Team
William Hill
not only hills I get the same emails from every casino I just ignore them, I guess they have to send to make UKGC happy
GameRoom - 11/02/2023 at 21:37
not only hills I get the same emails from every casino I just ignore them, I guess they have to send to make UKGC happy
hmmmmmmm never ever received anything like that yet ....... watch now i have spoken about it lol

I get a massage or email all time after 12-24hrsI played, I don't even open it to see what they saying 😂
"your access to our promotions and bonuses has been temporarily limited."
So basically i won and for my own good they have pulled the promotions
The proof of the pudding is in the level of the record £19.2m fine they just received and 888 will be due another one on top of this.
This operator deserves everything they get. In five years time the William Hill brand will be gone from our streets and 888 will have been taken over by the likes ofPlaytech or Evolution for pennies in the pound