Hi, does anybody know how to best contact Craig or Jimbo regarding an issue with Casino Planet? I've logged a contact form and started a thread however don't seem to have received a response? I may be approaching this incorrectly so apologies if so, do they still assist with support for casinos they affiliate?
That’s great- Thanks buddy
I think i replied to you - i have sorted all the contact forms this morning.
CraigSlots - 26/05/2020 at 10:14
I think i replied to you - i have sorted all the contact forms this morning.
Still having massive issues with this casino. As I complained about the length of time it was taking to process my withdrawals (currently 8 days). I have to wait until the complaints team has looked into the matter before they can process a cash out meaning I now need to wait longer. Any casino that leaves a withdrawal pending and reversible for this length of time is very strange. I would strongly question their tactics and administration times. The support agents are unhelpful and at times I feel sarcastic?
Here's my latest transcript
Hi can any one help yako casino has been passing the buck the last four days. With verification for my account speak to them on live chat and always passing the buck. Be done by 8am then by 1am next day been like this for four days now please can someone help I have a pending withdrawal that will help me out alot any help would be appreciated thanks guys