I waited and waited, and nothing, nothing but a final no from MiamiJackpots. No back up, no support, it seems all you get from some people is stick for standing up for yourself. It seems it's ok for small casinos to rip players off, and you get people in the community who believe casinos are so honest and up front, they can't possibly screw a player over. Why is this casino promoted, for a start their terms are poorly translated in many places, they don't even make sense in others and yet they believe they have the right to enforce whatever they so choose and it be the final decision, look at the state;
Clause 5 doesn't even make sense, 'you are not permitted withdraw', great use of English there. Hang on, you can't withdraw with active bonuses, but if you do withdraw any unused bonus balance will be removed, ok, makes a whole load of sense does that.
Managed to scroll through the pages of spins on dead or alive and locate the exact spin I won on, i'm not right arsed about my username being shown, not played on this site since they mugged me off and restricted my entire withdrawal to £100. Amazing how they say i had no real money balance, won on dead or alive, not playable on bonus funds but yeh nobody seems to remember that bit, so all because i had a no deposit £1.70 bonus active my real money winnings don't count do they, I'm not entitled to real money winnings because apparently they can enforce bonus terms on to everything, including money not won from bonus funds on a bonus that ISN'T ATTACHED TO MY DEPOSIT, and people here think that's acceptable do they? Btw this screenshot was taken after they took all my funds and processed just £100 as a withdrawal, yet somehow £0.07 was left, bit of an odd one to say i could only have £100, shouldn't that be zero balance left in my account!!??
I haven't touched this site since this incident and I'm not sure i ever want to, I don't deserve to be mugged off like this, first off I've been brushed aside, told I'm in the wrong just because I won't sit back and accept being screwed over, and nobody has even tried to help, they just accept what the casino says and that's that.
Don't think I've given up on this, I'm still messaging them and fighting your corner even today
Take a step back and calm down jc.
James has been chasing this up nearly every day for you, so to say nobody is trying to help you is outrageous.