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« Back to Problems 02/05/2021 at 14:21 0 0 #9566 Icon showing author of the current post: Will888 Will888
 Posts: 25 User

Hello Guys i was wondering if you can help me out i have an account with conquestador and was playing around i got two bonuses one on chaos crew and one on nitropolis i had a problem with my connection and totally forgot about the bonuses i have just gone into them and they have disappeared i have spoken with chat and they have said it is against there t&c. 

 02/05/2021 at 14:42 0 0 #9567 Icon showing author of the current post: Jimboscooker Jimboscooker
 Posts: 393 Top Contributor

How long was the time in-between? Because some bonuses only save for a certain amount of time. Did you get the bonuses with cash funds or bonus funds? 

 Weemonk isn't Scottish 02/05/2021 at 14:48 0 0 #9568 Icon showing author of the current post: Will888 Will888
 Posts: 25 User

the bonus where under 24hours and they were cash fund 

 02/05/2021 at 15:14 0 0 #9570 Icon showing author of the current post: Jimboscooker Jimboscooker
 Posts: 393 Top Contributor

Well it isn't against terms and conditions. If you got a bonus with cash funds then it should be saved or if it's a provider that doesn't save the bonuses the money you would have won goes into your account. 

 Weemonk isn't Scottish 02/05/2021 at 15:39 0 0 #9571 Icon showing author of the current post: Weemonk23 Weemonk23
 Posts: 1200 Top Contributor

Why when someone says 'I forgot about my bonuses' do I smell something awry? If you get disconnected when playing then the game provider usually saves this on their server. Happened to me many times. Were you bonus hunting?

 Davey ate my hamster 02/05/2021 at 17:03 0 0 #9572 Icon showing author of the current post: Will888 Will888
 Posts: 25 User

Yes i was bonus hunting and i had a problem with the connection  but when i went back on this afternoon the two bonuses was gone 

 02/05/2021 at 18:09 0 0 #9573 Icon showing author of the current post: superdavey superdavey
 Posts: 991 User [This post has been hidden as the user has been suspended from the site] Blessings 02/05/2021 at 18:11 0 0 #9575 Icon showing author of the current post: superdavey superdavey
 Posts: 991 User [This post has been hidden as the user has been suspended from the site] Blessings 04/05/2021 at 17:53 0 0 #9592 Icon showing author of the current post: Mahersfa Mahersfa
 Posts: 105 User

If you took a deposit bonus then conquestador don’t operate a parachute bonus and so you wager in line with cash funds from the beginning, I.e. if you deposit 50 quid and get a bonus of 50 quid then a 1 pound spin is 50p from your cash balance and 50p from your bonus funds....did you take any bonus offers?

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