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« Back to General Discussion 04/04/2020 at 10:38 0 0 #4630 Icon showing author of the current post: Adiboys110599 Adiboys110599
Posts: 2 User

Hi, my withdrawal from Casoola has been pending now for well over a week and I see they have now started charging a 2% withdrawal fee, does anyone know how long it will take and is other casinos having the same problem due to current circumstances with Corona, I’ve tried live chat but that won’t work either, if anyone could help I’d appreciate it👍🏻

04/04/2020 at 12:24 0 0 #4632 Icon showing author of the current post: garethtyler garethtyler
Posts: 43 User

standard fair with all these genesis casinos sadly

04/04/2020 at 12:42 0 0 #4633 Icon showing author of the current post: Jimbocasino Jimbocasino
Posts: 880 Den Owner

as it stands genesis brands can be quite slow at withdrawals, that being said you will get your money, so long as no terms were broken etc.


Not ideal, apologies. 

Don't reverse!

WORD TO YA MOTHAAAZZ
04/04/2020 at 13:00 0 0 #4636 Icon showing author of the current post: Jdollard333 Jdollard333
Posts: 78 User

Jimbo the withdrawal time is fair enough there's usually a way to stop from cancelling. The charge for withdrawal is not alright though. I find the only reason I play on these sites is for yourself and Craig getting help and knowing if something goes wrong you'll help us. I don't agree with any casino taking a fee for a withdrawal though they get enough off everyone already.

04/04/2020 at 13:06 1 0 #4639 Icon showing author of the current post: Jimbocasino Jimbocasino
Posts: 880 Den Owner

believe me, I have express massive concern about this, i didn't so much mind the 80p fee, and as it stands, Casoola still only have the 80p withdrawal Fee for me.


I'm waiting for them to respond regarding it.

WORD TO YA MOTHAAAZZ
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