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« Back to General Discussion 09/11/2020 at 09:02 0 0 #7541 Icon showing author of the current post: Donnab Donnab
 Posts: 5 User

Hi guys can someone help me please a casino is refusing to pay my winnings and have taken them off me

 09/11/2020 at 10:30 0 0 #7542 Icon showing author of the current post: Weemonk23 Weemonk23
 Posts: 1200 Top Contributor

What's the casino, what happened and did you have a bonus attached?  Bit more info needed please. 

 Davey ate my hamster 09/11/2020 at 10:31 0 0 #7543 Icon showing author of the current post: Weemonk23 Weemonk23
 Posts: 1200 Top Contributor

And welcome to the forum  Donnab  😆

 Davey ate my hamster 09/11/2020 at 11:01 0 0 #7544 Icon showing author of the current post: superdavey superdavey
 Posts: 991 User [This post has been hidden as the user has been suspended from the site] Blessings 09/11/2020 at 15:53 0 0 #7546 Icon showing author of the current post: Donnab Donnab
 Posts: 5 User

Hi guys thank you, it is lord of the spins casino I banked 3,452 and they said I done irregular play and have taken the lot off me. I did no such thing

 09/11/2020 at 16:38 0 0 #7548 Icon showing author of the current post: Weemonk23 Weemonk23
 Posts: 1200 Top Contributor

Any chance for more info? Maybe what they sent you with personal info redacted. Did they elaborate on 'irregular play'? Have you played there before or first time? Even the finest gambling minds here will be unable to help without more detail and context. 

 Davey ate my hamster 09/11/2020 at 17:03 0 0 #7550 Icon showing author of the current post: annar1971 annar1971
 Posts: 12 User

https://www.resolver.co.uk/

askgambler.com(Requires a great description of what has happened)

and

https://ecogra.org/ata/dispute.php


Hope it helps, I'd file a case with one of them, or all of them at the same time. I don't think we have a rep over here for this casino. Ask then to elaborate on their statement, and if that's a final decision. 


 12/11/2020 at 08:45 0 0 #7592 Icon showing author of the current post: Donnab Donnab
 Posts: 5 User

So basically what they're saying is i couldn't go over a 10.50 bet, but when I won hours later I bought a couple of bonus buys and they're saying that voided my wings. Bonus buys shouldn't be allowed then

 12/11/2020 at 08:45 0 0 #7593 Icon showing author of the current post: Donnab Donnab
 Posts: 5 User

So my original deposit was wall and truly gone by this point 

 12/11/2020 at 08:46 0 0 #7594 Icon showing author of the current post: Donnab Donnab
 Posts: 5 User

No bonus funds were added yes ove played here before

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