Hi guys,

Any advice would be great. I joined Casino Gods deposited and managed to wager the bonus. Stuck to the minimum bet, followed all terms and conditions.

Had an issue submitting Verification documents as under verification docs it just stated 'We do not need any details from you at this time'

I made 2 withdrawals totalling £2,800ish, Spoke to live chat who gave me the verification email, I've sent in all my documents including driving license, bank statement, front and back of card on Monday morning (9.30) and it's now Thursday afternoon and I've heard nothing.

It's all the same address, bank is the same bank as the card comes from.

I know they state 72 hours so I've just left it until now but the chat seemed very vague and just said hopefully it will be done soon?

I have since looked at reviews and no one seems too happy about withdrawals, so just wondered if you guys had any other info?

Loving the videos as always!!!

Jimbocasino - 17/10/2019 at 15:32

Hi lastdabber welcome to the den.

were currently In talks with them regarding a few things so we will certainly mention this and see what's going on for you too.

will update once I know more

Jimbo

Great cheers!

Just to give an update, after speaking to live chat today they have finally verified me, after originally claiming they were missing documents, I screenshot an email detailing all the information was there. After proving this they have verified.

Obviously, still waiting on the pending withdrawals which are still processing so will update on this too to keep it fair for them too.

Update: Both withdrawals now paid out. One hit my account Sunday (Random) and the other hit my account today. So both took less than 24 hours to hit my bank after processing.

You really do have to pester but customer service were always so helpful in pushing things along.

Cheers Jimbo.