Hey Jimbo / Craig.

I have signed up with Casilando today through your link, anything to support you guys as you are great at what you do.

I am not trying to bring negativity to your forum but I have had no luck with Casilando chat.

I am in wagering and can get 100% contribution on say Danger High Voltage but 0%on Lil Devil.

are you able to answer this question as the girl in chat literally sent me the link to read the wagering requirement which is what I read before contacting Chat.

There are so many premium / popular games with 0% wagering contribution.

i just see this as being very unfair and gives the casino "Casilando" a huge advantage of keeping your money as with the games offering 100% wagering contribution it is very unlikely that you will get out of wagering.

Any thoughts on this matter would be appreciated guys.

Thanks

Hey Racmic,

Sorry you feel the wagering is unfair, but lil devil is not allowed on bonus money for a 'fair' reason. The game is classified as state game abuseable. In essence, someone could use bonus money to build up the heart stopper until 1 off the heart stopper feature and then deposit cash - trigger the feature and release the funds into their cash balance with no wagering. 

The same applies to a lot of BTG games with the coin feature which takes off money from the bonus buy.  I know they are not allowed in the UK now but the feature is still available in other countries - players can use bonus funds to get it down to a cheap level, then buy it with cash money and release the winnings into their cash balance with no wagering. So whilst it may seem unfair, unfortunately as some players take advantage of these tricks we don't allow bonus money on them.  

I'd say our bonuses are among the fairest in the industry with only 35x wagering of the bonus amount and we are quite bonus generous to boot. Giving these bonuses certainly does not give us any type of advantage. Players always use their cash balance first which is fully withdrawable at any time, if they are unfortunate enough to lose the cash balance and dip into bonus funds it's a 'second chance' with fair wagering.  They are advantageous to the player and ultimately do cost us by giving players the second chance if they'd like to take the bonus. 

I hope that at least makes some sense as to why certain games are on our restricted list. Doesn't mean you have to like it of course, but that is the reason.

Best,

Jack

Hi Jack.

Yes now that makes sense, not sure why the girl I spoke to in chat couldn't have explained this to me but at least you have cleared it up.

Thanks

I've always found casilando wagering fair and like other sites "jackpot" games are never included e.g jackpot king slots like worms or Goonies or some btg that can go massive and blow the doors off any wagering. Of all the sites I play at casilando and betvictor (I know there not affiliated) are the fairest with bonuses with bonus balance only wagering and at 35x it's doable! Keep up the good work casilando!