I don't appreciate being ripped off, so I thought i would contact Miami Jackpots and inform them that they are breaking UKGC regulations, only once they had realized I had caught them out, they decided to end the conversation. Let me proceed...Inactive accounts...

Now let's see what the UKGC has to say about this...

So Miami Jackpots, can you explain why you are breaking UKGC regulations? Charging fees after 180 days of inactivity, UKGC states 12 months inactivity is the minimum to be classified as dormant, and only then can you charge any sort of fee! If you had paid me the money you owed me, I wouldn't be doing this, but of course you think you can do what you want it seems. I apologise for my rants but as a player I seem to have very little power against a casino when they want to refuse payouts, why should I sit back and allow this to happen to me. 

Hi jchneo, how are you doing today? Hope you are well!

What people need to understand is, Terms & Conditions are not the law, they are below the law. When the casino does something unlawfully, and point out it is in their terms, it does not matter what their terms say if it is an illegal action. Like, you have real money balance you want to withdraw, by UKGC and law, you can indeed withdraw all the real cash, even if the casinos terms say you cannot if you have a bonus.

You are in the situation where you need to follow the Customer Complaints Procedure, which is found under section 22 in the T&Cs of Miami Jackpots. Once you have followed the steps and Miami cannot resolve your situation, you then contact the casino's ADR, which is eCorga. Provide eCorga all the information and they will be in contact in around 2-3 weeks with a final result for you. 

I do hope this somewhat helps you above, and please keep us informed!